We want you to love what you ordered from My Tool Mania. But if something is off, no worries, we will sort it out with you. You have 30 days from the day your item lands to ask for a return.
What Makes an Item Returnable
- It is still in the same shape it arrived in, unused and with the tags on
- It is in the original packaging
- You have your receipt or some proof of purchase handy
Starting Your Return
Shoot us a message at info@mytoolmania.com and we will take it from there. Once we approve your return, we will send over a shipping label plus simple instructions on where to send your package. Please reach out before you ship anything, since returns sent back without checking with us first cannot be accepted.
Got a Damaged or Wrong Item?
Give your order a once-over the moment it shows up. If anything is defective, banged up, or you got the wrong product, tell us straight away and we will fix the situation for you.
How Refunds Work
After your return reaches us, we will inspect it and let you know if your refund got the green light. If it is approved, the money goes back to your original payment method within 10 business days. Sale items and gift cards cannot be returned.
Our Warranty
Every My Tool Mania product comes with a one-year manufacturer's warranty. If your device stops working right, we will replace it, as long as the trouble is not from misuse, theft, or damage. Just email us at info@mytoolmania.com and we will help you out. We hold our Drill Caddy and Bit Caddy products to a high bar when it comes to quality and performance.
Questions about this policy?
We're happy to help — reach out and we'll get back to you within one business day.