FAQs
Welcome to the My Tool Mania FAQs page. Here, we've compiled answers to some of the most common questions our customers have about our products and services. If you don't find the information you're looking for, feel free to contact our customer support team for further assistance.
1. What is the Tool Caddy, and how does it work?
The Tool Caddy is a revolutionary tool organization system designed to help you declutter and efficiently store your essential hand and power tools. It comes with rubber-coated drill holders, a magnetic strip for drill bits, an upper shelf for accessories, and more. It keeps your tools easily accessible, allowing you to work more efficiently.
2. How do I install the Tool Caddy?
The Tool Caddy is designed for easy installation. It can be mounted on drywall, wallboard, paneling, studs, or pegboard wall assemblies. The specific installation instructions and hardware needed will depend on your wall type. Please refer to the provided installation guide for detailed instructions.
3. Can I customize my Tool Caddy setup?
Absolutely! We offer add-on accessories like additional drill holders and hooks to customize your Tool Caddy according to your needs. You can tailor your workspace to fit your specific tools and preferences.
4. What materials is the Tool Caddy made from?
The Tool Caddy is constructed from fully welded 1/4-inch diameter steel bars, providing strength and durability. It is also painted and rubber-coated for added protection.
5. Do you offer international shipping?
At the moment, we primarily offer shipping within the United States. However, we are continually exploring options for international shipping to serve our global customer base better.
6. What is your return policy?
We have a customer-friendly return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. Please review our detailed return policy for more information on the process.
7. How can I stay updated on new products and promotions?
You can subscribe to our monthly newsletter to receive exclusive updates on new products, special promotions, and exciting events. Plus, when you subscribe, you'll enjoy a 15% discount on your first order as a token of our appreciation.
8. What payment methods do you accept?
We accept a range of payment methods, including major credit cards, debit cards, and PayPal, for a seamless and secure shopping experience.
If you have any additional questions or need further assistance, please don't hesitate to reach out to our dedicated customer support team. We're here to help you make the most of your My Tool Mania experience!